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OUR values

Our people, our values and our ways of working define who we are – they are at the heart of everything we do.

MEET THE TEAM

We’re a place for people who have a passion for serving customers and providing world-class service: a place for people to grow, to be future stars, and who want the opportunity to develop both themselves and their teams. Meet some of our team in the videos below.

 

THE BRAND Shopping is my cardio, Lingerie is my weakness

ABOUT US

We’ve come a long way. From a single store, Hunkemöller is now an international, omnichannel brand, a household name in 18 countries and northern Europe’s undisputed leader in lingerie. We’re Germany’s largest specialised chain and we’re big and getting bigger in Austria,Denmark, Spain, France and Sweden. Thanks to our ‘one team’ way of working with our franchisees and business partners, Hunkemöller’s success story will deliver a€440m ($500m) business and the best profitto-sales ratio in our market. It’s also secured many industry awards, including the 2014 Retail Award for best lingerie chain in the Netherlands – for the eighth year in a row – and in Belgium, Germany, Spain and France too. We’re determined to make Hunkemöller the first choice for women across Europe and beyond. Our significant sales and EBITDA growth have been achieved via a combination of market-leading product development, an inspiring customer journey, passionate staff delivering world-class service and clever use of new technology and social media to build lifetime loyalty. Looking to the future, we want to rapidly grow − both physically and digitally – and we plan to expand our already significant omni-channel offer at the same time as opening more of our inspiring stores. When you work with Hunkemöller you’ll discover our passion for products and our dedication to providing exceptional customer service and unrivalled value for money. You’ll discover why Hunkemöller is a world-class success story and why we’re always passionate about lingerie.

LIVE IT UP!

The Hunkemoller Academy is proud to present our latest learning initiative…… ‘Live it Up!’. ‘Live it Up!’ is our global, social, interactive, 20 day Introduction Program which will give structure, consistency and efficiency in how we induct new employees to our Brand. It will ensure that new employees will feel passionate, confident and set up for success in their new job. It will help us to ensure that our Shero receives World Class Service at all times, no matter where in the world she shops! LIVE IT UP will take us to the next level!!

De Hunkemöller Acacdemy World Class Service is at the heart of what we do

DEVELOP YOUR TALENT

We want to deliver service that’s beyond our customers’ expectations so they will frequently visit our stores and website as well as refer Hunkemöller to their friends and family. To create the perfect customer journey – from the passionate welcome, alongside inspiring and helpful in-store and fitting room advice, to the ‘kiss goodbye’ – staff need to be informed and encouraged to be the best they can be. To help make that happen, we’ve invested in learning and development more than ever before. We think training is even better if it’s as fun and accessible as possible. Our World-Class Training includes a set of learning and development modules that bring out the best in our people.

The Hunkemöller Academy, our online learning platform, is available in seven languages and enables us to transform our already engaged staff into true brand ambassadors. New employees start their learning journey at Hunkemöller with ‘Live it Up!’ – our 20 day, global, online, social and interactive Introduction Program. Employees continue their journey by becoming an expert in different area’s, we have 4 online certification modules varying from becoming a Bra Expert to an OmniChannel Expert. Thanks to the Hunkemöller Academy, our staff members can now also be properly certified after completing each level of their training.

As a design-led brand product knowledge is an essential part of learning, that is why Hunkemöller launches a total of 8 product video’s a year informing employees of soon to be coming collections and giving tips on how to sell the products!

Apart from Online Learning we have a Global Network of Certified Trainers who train on the shop floor. The Retail talent Program is yet an other example of how Hunkemöller invests in the development of her employees. The Retail Talent Program is a 12 month program for our high potential Store Managers that is designed to help them develop towards the role of Regional Manager.

All these initiatives enable us to develop the confident, passionate and knowledgeable staff that Hunkemöller is famous for. Our USP is World-Class Service and the unrivalled lingerie expertise that our staff deliver.

FAQ Let’s hear it for the girls

Inside HUNKEMÖLLER

We are passionate to give you any reply within 2 days. However, this is not always possible. We are determined however to make sure you hear from us within a maximum of 5 days after applying with us. If you did not hear from us within the 5 days, please don’t hesitate to contact us

If you received a confirmation email then your application was send correctly and is in our possession.

It is not possible to send in a open application. All interesting openings are on the jobsite. If your dreamjob is not amongst the current openings we advise you to install the job alert so you’ll be alerted once your dream job comes along!

If you received the confirmation email after sending in your application and you did not hear anything from us afterwards, you can trust you’re still in the running for your dreamjob.

Unfortunately it is not possible to record another video. We need to ask you to apply again for the position of your liking. You will then get a new invitation to record your video.

You can use your mobile device as well as your computer. The free choice in device means that you can of course record the interview at a place of your choosing. Please find a place with strong wifi-connectivity to ensure your video interview is recorded perfectly.

We are very proud of our recruitment process and we want all applicants to experience the same journey when applying at Hunkemöller. Because we hire for attitude and train for skill, your personality is the most important to us. By recording a video you are able to give us a little bit of an insight in your personality already. So please, make it possible to record a video by borrowing a computer or I-phone or go to a internet store.