We're looking for a Senior Sales Assistant to join our fantastic Maastricht team for 32-38 hours per week.

THE GIG

Reporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day-to-day operations of the store in the absence of the Store Manager & Assistant Store Manager.

Achieving your own sales targets and motivating the team to reach theirs
Provide excellent customer service at all times
Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
Follow all H&S procedures to maintain a healthy, safe and tidy work environment
Handle till transactions in line with operating procedures
Handle more complex enquiries from customers
Assist management team in coaching and mentoring more junior members of the team
Act as key holder and assume responsibility for store for short periods in the absence of the manager
Any other reasonable task as instructed by the store management team

To be our Senior Sales Assistant you will possess these qualities;

Similar experience in a key holder or supervisory role with elevated Sales Assistant responsibility
Working with a fashion/lifestyle brand would be a bonus!
Strong understanding of customer service and how this can be driven in a team
Strong communication skills with the ability to inspire
Commercial mindset - Experience with revenue-driving targets and the ability to support team members reaching them
Experience of leading a team to drive sales
Professional, but also authentic and fearless!

WHAT’S IN IT FOR YOU?

Free pair of Docs
Generous product discount
Opportunities for growth
Bonus incentives
2 paid volunteer days per year

OUR FUNDAMENTAL QUALITIES

It’s never just a job at Dr. Martens. It’s a way of life.

We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it.

Interested? Apply now!

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.

Dr. Martens

Senior Sales Assistant (32-38hr) - Maastricht