EMEA grade: 30

Job Summary: We're looking for a highly motivated and detail-oriented Store Data Specialist to oversee all EMEA Partner Store Data. This role will involve managing, analyzing, and optimizing the data collected from all EMEA Stores to support decision-making and business strategies. The Partner Data Specialist will play a key role in ensuring data accuracy, reporting consistency, and providing actionable insights to help drive store performance & support implementation strategic initiatives. This person will work closely with the sales team.

Key Responsibilities:

Data Management

Oversee and maintain all EMEA store-related data, ensuring it is accurate, consistent, and up-to-date. Work closely with the Global PGTC Partner Data Governance team to support major initiatives.
Analyze Store Data to provide insights that support decision-making and strategy development.
Provide training and support to store teams on how to capture and input data accurately, ensuring compliance with Nike’s data standards.
Support data entry support to learn and understand the CM systems (primary Connect, SAP, Nike.Net). Troubleshoot any data-related issues and collaborate with internal teams to resolve discrepancies.
Be the expert on Partner Data fields fields and their structure in the Nike systems

Data Quality & Automation

Drive Data integrity and focus on automation opportunities where possible
Participate in digital integrity initiatives across the company where Customer Data is involved and impacted.
Enable and support a smooth sell-in / order process by maintaining data accuracy in all systems.
Participate in projects to ensure Customer master automation development is compliant (e.g. audits)
Provide training and support to store teams on how to capture and input data accurately, ensuring compliance with Nike’s data standards.
Monitor and improve the integrity of data across various systems: implement data quality KPI's to maintain
Identify opportunities to enhance data collection, reporting processes, and tools. Implement best practices to streamline data management and reporting across EMEA stores.
Be the voice of sales processes and proactively aim to reduce manual operations through digital automation

Qualifications and skills:

Data Science, Business Analytics, Information Technology, or a related field experience.
Strong experience working with retail or store data, with a focus on data analysis, reporting, and system management.
Previous experience in a multinational or EMEA region-specific role is a plus.
Advanced knowledge of data management, databases, and reporting tools (e.g., SQL, Snowflake, Excel, Power BI, Tableau).
Strong analytical skills with the ability to interpret data, draw conclusions, and communicate insights effectively.
Familiarity with EMEA retail environments and store operations.
Ability to manage multiple projects simultaneously and prioritize tasks in a fast-paced environment.
Excellent attention to detail and problem-solving skills.
Proficient in Microsoft Office Suite; experience with ERP or retail systems (e.g., SAP, Oracle) is a plus.
Strong communication and interpersonal skills to work across different teams and a strong partner for our Global team

Customer Data Specialist