Supervisor (38h)

Are you passionate about luxury fashion and retail? Do you enjoy motivating people, delivering excellent customer service and contributing to a successful store environment?

Join Furla at Roermond Outlet as a Supervisor!

We are looking for a motivated and hands-on professional who will support the Store Manager in the daily management of the store, lead and inspire the team, and ensure an outstanding shopping experience for our customers.

If you have a strong retail background, excellent communication skills and a proactive approach, we would love to hear from you!

Founded in 1927 in Bologna, Italy, Furla is one of the major players in the worldwide leather goods market, standing for its strictly Made-in-Italy creativity.

The company is present in 100 countries with several single-brand shops situated on the most prestigious international shopping streets, a distribution network with over a thousand official points of sales and important growing channels such as retail travel and e-commerce.

Below is a list of the duties you will be expected to perform in your capacity as Supervisor. The list is not exhaustive and you will be expected to perform such other duties as may be reasonably required of you by your Store Manager:

• Develop every sales action working as example and guide for the team (Turnover, KPI’s)
• Work on the fidelity of every customer and prevent the sales or promotions
• Arrange the briefing (communicate daily objectives and the distribution of all tasks)
• In charge for opening / closing the store (keys holder), handling the cash-desk
• Handle the cash in and its deposit, the closing and the recipe of the cash taking care of its security
• Email to the management all results of the daily activity every evening
• Know how to guide and coach a Sales Assistant during the sales and after sales activities
• Optimization of the display capacity and visual merchandising guidelines
• Manage opening and closing activities of the package being a guide for these team’s duties
• Follow the specific procedures set to control the package and to verify which are the defective products emailing to the HQ all information related to the pieces rejected
• Achieve the partial inventories and arrange the activity of all inventories periods
• Have a focus of the Best Sellers and ask to the Store Manager if the related proposals for the replenishment can be authorized
• Handling the external stock, the replenishment and re-assortments